Terms of Service

1. Introduction Welcome to Arty Crafty Alice ("we", "our", "us"). These Terms of Service ("Terms") govern your use of our website and the purchase of digital downloads. By accessing or using our services, you agree to be bound by these Terms.

2. Accounts To purchase digital downloads, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Digital Downloads Once purchased, you will receive a link via email to download the digital content.

4. Pricing and Payments All prices are listed on our website and are subject to change without notice. Payments must be made through our secure payment gateway. By providing payment information, you represent and warrant that you are authorized to use the payment method.

5. License Upon purchase, you are granted a non-exclusive, non-transferable license to use the digital content for personal, non-commercial purposes. You may not distribute, modify, or create derivative works from the digital content without our express written consent.

6. Refunds and Returns Due to the non-returnable nature of digital downloads, all sales are final, and we do not offer refunds or exchanges unless required by law.

7. Intellectual Property All digital content available for download is protected by copyright and other intellectual property laws. You acknowledge that all rights, titles, and interests in the digital content are owned by us.

8. Termination We reserve the right to terminate or suspend your access to our services at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

9. GPSR and non availability to EU member countries In accordance with the requirements of the new EU GPSR guidelines, Arty Crafty Alice knitting patterns are not available for purchase in EU member countries, including NI. As there is no ‘delivery address’ required for a digital product that enables the consumers location to be verified before purchase, in order to govern this restriction, customers must confirm before checkout that they are not purchasing from an EU member country or NI. If after the purchase has been made it is discovered the purchase was made from a customer in an EU member country or NI, this will be considered a fraudulent purchase. In this case, the download links will be cancelled preventing any further access, the consumer will be reported where required and no refund for the purchase will be made available.

10. Disclaimers and Limitation of Liability Our services and digital content are provided "as is" without any warranties of any kind, either express or implied. In no event shall we be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our patterns.

11. Governing Law These Terms shall be governed by and construed in accordance with the laws of The United Kingdom.

12. Changes to Terms We may update these Terms from time to time. Any changes will be posted on our website, and the revised Terms will be effective immediately upon posting.

13. Contact Us If you have any questions about these Terms, please contact us at artycraftyalice@outlook.com.

Privacy Policy

1. Introduction Welcome to Arty Crafty Alice ("we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and purchase digital downloads.

2. Information We Collect We may collect the following types of information:

·        Personal Information: Name, email address, billing information, and any other information you voluntarily provide.

·        Usage Data: Information about how you use our website, such as your IP address, browser type, and pages visited.

·        Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website.

3. How We Use Your Information We use your information for the following purposes:

·        To process and fulfill your orders.

·        To provide customer support.

·        To improve our website and services.

·        To communicate with you about your account and orders.

·        To send promotional offers and updates (you can opt out at any time).

4. How We Share Your Information We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

·        Service Providers: Third parties who assist us in operating our website and providing our services, such as payment processors.

·        Legal Requirements: If required by law or to protect our rights, we may disclose your information to law enforcement or other authorities.

5. Data Security We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights You have the following rights concerning your personal information:

·        Access: You can request access to the personal information we hold about you.

·        Correction: You can request correction of any inaccurate or incomplete information.

·        Deletion: You can request the deletion of your personal information, subject to certain exceptions.

·        Opt-Out: You can opt out of receiving promotional communications from us.

7. Children's Privacy Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised Policy will be effective immediately upon posting.

9. Contact Us If you have any questions about this Privacy Policy, please contact us at artycraftyalice@outlook.com.

Copyright

The Copyright to all knitting patterns available from Arty Crafty Alice, including the photography and layout, belong to Alice Lennon/ Arty Crafty Alice and no part of any pattern may be reproduced, distributed, shared or stored (with the exception of personal storage for future use).

Patterns are for personal, non-commercial use only. The pattern purchase licences you to use the pattern to recreate the design for yourself by following the instructions, it does not permit you the rights to the pattern itself, the instructions, layout, photography or the design itself.

The finished article that you produce using this pattern is your own handiwork for you to do with as you wish. However, if the intention is to make the item to sell, I strongly urge you to conduct the necessary research into the legal and safety regulations for the country the toy will be sold in, and insist that if this pattern is used to produce an item for sale, the legal safety requirements are adhered to. For example, in the UK and Europe, toys must adhere to the Toy Safety Regulations and be made in accordance with UKCA or CE guidelines and carry the mark on an affixed label.

Toys produced using this pattern and sold without the required legal and safety accreditations could be considered in breach of the terms of this pattern and a copyright infringement.

Please see the below links for more information about Copyright and Safety Regulations

Copyright:

https://www.gov.uk/government/publications/copyright-notice-knitting-and-sewing-patterns

Toy Safety Regulations:

Toys (Safety) Regulations 2011: Great Britain - GOV.UK